24-7 Plumbing is an “A” Rated Company in Quality, Responsiveness, Punctuality and Professionalism
See what our customers are saying…
Prompt and Good Service
I telephoned the number listed on the internet ad for a plumber, due to a clogged drain in the early afternoon. I related my problem and was told that I had an option of receiving service that day or offered the opportunity to schedule a future appointment. I asked for a same day appointment and was told that I would receive a call back in approximately 5 minutes. I received the call as promised and the plumber was at my door in less than one hour.
The truck was clearly signed and clean. The plumber extended a friendly introduction. He was pleasant, neat and clean. I related my plumbing problem to him and he quickly diagnosed the problem and offered an estimate. He quoted prices from a manual he carried in his truck. At that time, he asked me if I had any coupons. I told him that I had the ad pulled up on the internet where there are coupons for drain cleaning. The ads were for either $79 or $99 for a drain cleaning (with access). The price in the manual was $252. I was told that since I did not have a ground level cleanout valve, the coupons would not apply. I asked for any additional discounts I might be eligible for. I received a discounted price of $215.
The plumber cleared the clog from the roof and completed the service in a matter of minutes. The drain was cleared and the offending clogs were resolved. The plumber did not create a mess or leave any dirt behind. He made additional suggestions for future service.
I commented on the build up on my interior pipe and was offered an opportunity to purchase an enzymatic cleaner for $40. I purchased the cleaner and was given explicit instructions on how to use it.
With the exception of the price discrepancy between the advertised coupon and the actual price, I was satisfied with the experience. I might not use them again based on economy, but I would recommend them to someone who wants prompt and good service and is mindful to negotiate price.
They installed a new water heater. They included a year warranty with the system. They did a good job. They were good with scheduling and everything else.
No Add-Ons or Hidden Fees
I called a number of places to scope our master toilet. Most places charged $200-$300 to remove toilet, scope one line, and reinstall toilet. 24-7 Plumbing was very helpful. They described process in detail. No surprise add-ons like other companies.
Once they heard my husband was handy, they said he could remove and install toilet, and they would only charge me for the scope. They even provided me a video, via email of the actual scope they did. That way we could submit for insurance, if necessary. Only charged us the $125.
On Time and Efficient
Fixed a running shower in the bathroom. Was on time and very efficient. Fixed the shower but advised we would need to replace a piece for it to be fully functional.
Ahead of Schedule!
The bypass valve on an old water softener broke. The plumber came over *very early* Sunday morning and fixed it.
He was ahead of schedule, very pleasant, helpful, efficient. I would definitely hire him again.
I Was Very Satisfied By The Whole Process
My 20-year old hot water heater starting leaking quite a lot. I went hunting on Angie's List for a provider who would do a good job for me. The reviews for 24-7 Plumbing were excellent. And so I called 24-7 Plumbing to replace my hot water heater, and that is what he did.
24-7 Plumbing would have come out to my home that same evening that I called, but I was able to turn off the water myself, and so I asked him to come out the next day to replace the hot water heater. He called me the next morning when he said he would, and everything about the replacement of my old hot water heater with a new hot water heater went well. I was very satisfied with the whole process and with 24-7 Plumbing.
Quick Installation at a Great Price
It went really good and heater was installed quickly and everything works great. They were cheaper than the other three places we got bids on and did really good work. We would use them again.
All Went Well
Toilet Bowl Maintenance (replaced plumbing inside tank and new tank to bowl seal). All went well. Scheduled appointment. They arrived on time. Job completed in under one hour.
I had them out to repair two sinks where the pipes had burst. Mike came out to my house to do the work. He repaired both sinks, which were both located in the bathrooms. He did a good job. His pricing was flexible, and his work was great.
Beautiful Job at Half the Price
I needed an old recovery unit disconnected and removed, as well as replacement of my water heater. Mike was courteous over the phone and told me the cost and estimated parts. He came the next day, had to do a little work outside in the rain, did what he had to do, and cleaned up. He did a beautiful job. Mike did the job for half of what Benjamin Franklin Plumbing wanted. Mike was very friendly, sociable, and did his job perfectly. I would absolutely use him again and would recommend him to everyone.
He thoroughly checked our home and took his time explaining what he was looking for and what he thought would be the best way to address the matter. Although it was not necessary for him to make repairs at the time of this visit, we were very impressed by his expertise and professionalism and WILL re-contact him again for plumbing repairs or remodel. Furthermore, he told us that should we require any further services within the next year, the $45.00 charge for this service call would be credited toward those charges. Now what contractor does that?????!!!!!!
I had a leak in my water heater. Before he came out, he picked up a short water heater - which is what we had - in case he needed to replace it. So, of course, it needed replacement. But in truth, it probably did.... Anyway, he did come back two days later with an assistant and replaced the water heater. It has been a few months now and everything works just fine. The really good point is that he was very responsive and came out within a few hours of my call.
Sunday morning... Father's Day, a leak sprung on a pipe behind a wall in my garage. I looked up Mike's company on Angie's List, he was one of the top rated. I called, and even though Mike had a prior appointment, he was able to make time on the way back to look at my problem. Mike called in advance to let me know he was on the way, arrived, discussed what work was needed to be done, the cost, and after my approval, completed the repair. Nice job, thanks Mike.
On Time and Reasonably Priced
Replaced a faulty toilet water supply shut off valve on a Sunday afternoon, after I had to shut off the main house water valve. Installed a new supply line. Called at 4:45, said he would be at my house between 6:00 and 6:30, arrived at 6:00, was finished by 6:20. Given the time on a Sunday, I thought the price reasonable.
The Quality of Work Was Excellent
Mike arrived on time and completed the job in a timely manner. The quality of work was excellent, and will be calling 24-7 Plumbing in the near future for some additional work.
I Could Not Ask For Better Service
Mike showed up on time, and in NO time, he had fixed my three toilets, my kitchen sink, and my utility sink. I could not ask for better service; he was great from the get go.....I would definitely use him again.....super work, responsive, clean, and just an overall great job......Timeliness, very reasonable price, and the quality of work was excellent - Thank you, Mike!!! Fantastic from start to finish.....If I have any more plumbing issues, I will call Mike right away.
I was able to avoid replacing the whole water heater
Mike and his younger assistant stopped by after talking on the phone and estimating the cost to replace a 20-gallon water heater that was not working. It turned out that the electrical wire was not making contact (sort of like a lamp plugged into a wall socket and because the socket is old and loose, it doesn't make contact). I was able to avoid replacing the whole water heater after he bypassed the on/off switch and hard wired the connection. It started working. The safety valve was noticed to be dripping very slowly, so I had him replace it. Everything went well. The water heater is functioning like it has for the last 11+ years.
Professional and Quick
Replaced water heater in garage. Removed second water heater from master bathroom. Added to plumbing via attic to connect master bathroom to main water heater in garage. Mike and his assistant did a good job. He was very professional and quick about the work. It ended up being quicker and less painful than we were expecting it to be. Even though the project was a little more complicated than I had originally described to him over the phone - due to some lack of attic access - he was still able to do the job for very close to what he estimated.
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