Tips for Calling a Plumber

Often times, people call plumbers in the midst of an emergency and are not sure what to do when they call the plumber.  Here is a list of handy tips that you can use to make the most out of your call to 24-7 Plumbing’s Master Plumber.

Before You Call the Plumber

  • Create a list of plumbing problems you have been experiencing.
  • Occasionally, a problem won’t happens with the plumber arrives, so try to keep recreating the problem and take a video of the problem if possible.
  • Have the original paperwork for your fixture available, so the plumber can identify the model and part numbers.
  • It is more cost effective to have a list of all the plumbing problems you need to take care of, so you will only have one service call.

Calling For a Plumber

Calling A Plumber

  • Describe the best you can to the plumber about your plumbing problem.  (Example:  The toilet is leaking, there is a leak under my sink)  The plumber can then instruct you in what to do before the plumber arrives.
  • There are several brands and hundreds of thousands of different parts.  24-7 Plumbing cannot be expected to have all of the them on the truck.  It is helpful and cost effective if you can provide as much information as you can (Example:  size, part, model numbers, and previous history issues).

Before the Plumber Arrives

  • Remove or restrain large pets from the area.
  • Empty cabinets and sinks where the work is to be performed.
  • Clear a path to water heater or crawl space entrance.
  • Have your list of plumbing problems ready.

When the Plumber Arrives

  • Show the plumber where you see the plumbing problem.
  • If there has been prior plumbing work performed, let the plumber know.

When the Plumber has Completed the Repair

  • Inspect the plumbing work to ensure it meets your satisfaction.
  • Ask questions about the current or future plumbing problems.

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