Often times, people call plumbers in the midst of an emergency and are not sure what to do when they call the plumber. Here is a list of handy tips that you can use to make the most out of your call to 24-7 Plumbing’s Master Plumber.
Before You Call the Plumber
- Create a list of plumbing problems you have been experiencing.
- Occasionally, a problem won’t happens with the plumber arrives, so try to keep recreating the problem and take a video of the problem if possible.
- Have the original paperwork for your fixture available, so the plumber can identify the model and part numbers.
- It is more cost effective to have a list of all the plumbing problems you need to take care of, so you will only have one service call.
Calling For a Plumber
- Describe the best you can to the plumber about your plumbing problem. (Example: The toilet is leaking, there is a leak under my sink) The plumber can then instruct you in what to do before the plumber arrives.
- There are several brands and hundreds of thousands of different parts. 24-7 Plumbing cannot be expected to have all of the them on the truck. It is helpful and cost effective if you can provide as much information as you can (Example: size, part, model numbers, and previous history issues).
Before the Plumber Arrives
- Remove or restrain large pets from the area.
- Empty cabinets and sinks where the work is to be performed.
- Clear a path to water heater or crawl space entrance.
- Have your list of plumbing problems ready.
When the Plumber Arrives
- Show the plumber where you see the plumbing problem.
- If there has been prior plumbing work performed, let the plumber know.
When the Plumber has Completed the Repair
- Inspect the plumbing work to ensure it meets your satisfaction.
- Ask questions about the current or future plumbing problems.